It’s completely safe, and there is absolutely nothing to worry about. Booking your Bali villa online is safe.
In short, the answer is yes. But this will depend on the booking agency you decide to go with.
I understand many people’s apprehension and reluctance to put their holiday plans and trust in a website they have never seen before. But, when you are booking your holiday Villa through Bali Villa Escapes, you can be 100% confident that you are working with an established and credible Villa Booking agency that has been in business since 2005.
You can’t be in business as long as we have if you are not a legitimate and well-respected professional operator with a proven track record, regardless of your business or industry.
I also understand that over the past couple of years, there has been some negative press and publicity surrounding people who have gone online to make a booking for their holiday villa, only to find out that they have been scammed by a bogus website offering fraudulent villas. Read the Sydney Morning Herald article here.
We understand many people’s apprehension and reluctance to hand over their credit card details to a stranger, and in some cases, many would also be against this; it’s human nature. However, we pride ourselves on our professionalism and integrity; our directors are of the most upstanding calibre with years of experience in Australia.
I want to make it clear to people who are on this website and may be hesitating about renting a villa from us; please, whatever you do, do not be concerned. Bali Villa Escapes has booked thousands of villas for Australians with nothing but nice things to say.
When you make a booking with us, you get the knowledge and experience of two companies: Bali Realty and Bali Villa Escapes, who have both been in this industry for many years with an unmatched track record in terms of both the villa products we offer and the service we provide to our customers.
You will find that dealing with us is easy and very transparent, and we will quickly respond to your inquiry. If you are still in doubt, I urge you to read the reviews we have received from happy and very satisfied clients on our Trust Pilot page.
We understand that some similar-style websites may post fake reviews, but in no way do we touch or write our own. These are all 100% genuine from people who have just returned from staying in one of our villas. Click on the following link & you will see what we mean:
We are one of the few online booking agencies with a physical address. This means we are accountable and responsible. If you still have some concerns after that, I urge you to call our office in Bali and speak with either Dewi or Nathan, who can put your mind at ease. This is how serious and honest we are.
We are not in the business of looking to make a quick buck; we are here to ensure that you get the best value for money when booking your Villa and the best service. Remember, our main aim is to see that you have the best holiday possible in Bali.
This is a review that we just received from another happy holidaymaker:
The communication before the booking was excellent. The villa exceeded our expectations; it was modern but homely, clean and had everything you needed! We were greeted by a member of staff that explained she’d be at our villa from 9-3 pm to do any cleaning or help organise things to do for us. She was amazing and kept the villa sparkling! The pool was cleaned while we were there too. I couldn’t believe the service for the price. 1350 AUD dollars for 10 days! Amazing! I Will use this company again.
Michael Smith – 11th Dec 2019 > view review here
5 telltale signs that you’re dealing with a legitimate villa management agency
- Firstly, they must have a phone number if you need to speak with them.
- Secondly, they must have been around for at least a few years. Many startups in this industry will throw a website together and put a few villas on display. These are the sites that you need to be wary of. Again, don’t book through them if you can’t contact them.
- Make sure they have an office in the country you are booking from. We have an office in Australia, and we are an Australian business. You are therefore protected under Australian consumer laws. This adds a layer of protection and security for you when dealing with us.
- You should be able to EFT the villa fee to a local Australian bank account or use your credit card. You can do both with us, as we have a Westpac account you can pay into.
- Check all testimonials on Google and other sites. As mentioned above, check out what people say about us on other websites. Our reviews are 100% real, legitimate and honest.
Other safety issues you may be concerned about
You might have other safety issues about renting a Bali villa once you’re there. These concerns relate to the actual safety and security of the villa. Questions like, is there nighttime villa security? Is there a pool fence for the kids? Is there safe drinking water? Is it in a safe area where we can walk around at night? Is there adequate lighting at night in the street near the villa, garden, and pool areas?
The safety of our guests is a huge issue that we take extremely seriously, so if you have any safety concerns or issues whatsoever, we have a dedicated accounts manager who will be able to address all your concerns before you make the booking. We also have a very detailed FAQ’s page on this website which you can read and will give you some answers to your questions. However, before you do make your villa booking, here is a quick safety checklist of questions that should help you.
Villa safety questions checklist
- Is there a freshwater cooler?
- Does the villa have 24/7 security or is there at least nighttime security?
- I’m travelling with young children, is there a pool fence? If not, how do I go about organising this?
- Is there adequate external lighting to see the garden and pool at night?
- Is the villa near other villas and houses, or does it sit in a remote area?
- Is there someone we can contact at any hour of the day ( villa manager ) if we have an issue or safety concern?
- What happens if the wifi goes down?
- Is there a first aid kit at the villa
- Do the rooms come with safety deposit boxes?
- Is there a backup generator in case of a power failure, and how do we start this in an emergency?
All of the above points will be able to be answered by one of the reservation teams.